1. About SERAVAYA

SERAVAYA Health Solutions LLC provides managed, non-clinical healthcare administrative and operational support services to healthcare organizations.

Information presented on this website is intended to provide general information about SERAVAYA, our services, career opportunities, and ways to contact our organization.

2. No Medical Advice or Clinical Services

SERAVAYA's public website does not provide medical advice, diagnosis, treatment, clinical triage, or emergency medical services.

Nothing on this website should be interpreted as medical or clinical advice or as establishing a healthcare provider-patient relationship.

If you are experiencing a medical emergency, contact 911 or the appropriate emergency service.

3. Protected Health Information

SERAVAYA's public website and public website forms are not intended for the submission of protected health information (PHI), patient medical information, or other sensitive clinical information.

Do not submit patient names, medical records, diagnoses, treatment information, or other PHI through the Contact, Request a Consultation, Careers, Talent Network, or other public website forms.

Where SERAVAYA performs contracted services involving PHI, information will be handled through the systems, workflows, contractual arrangements, and safeguards approved for those services, as applicable.

4. Website Information

SERAVAYA works to provide accurate and useful information on this website. However, website content is provided for general informational purposes and may be changed, updated, or removed without notice.

We do not guarantee that all website information will always be complete, current, or free from errors.

5. Consultation Requests and Business Inquiries

Submitting a Contact or Request a Consultation form does not create a contractual relationship between you, your organization, and SERAVAYA.

Any services provided by SERAVAYA are subject to separate review, approval, and applicable written agreements defining the services, responsibilities, pricing, terms, and other requirements.

SERAVAYA reserves the right to accept or decline prospective business opportunities.

6. Careers and Talent Network

Information submitted through SERAVAYA's Careers page, Talent Network, recruiting process, or related forms may be reviewed for potential alignment with current or future workforce needs.

Submission of information, participation in a screening process, or inclusion in the SERAVAYA Talent Network or Talent Pool does not constitute an offer or guarantee of employment.

It does not guarantee a position, client assignment, work hours, schedule, compensation, or start date. Employment offers, when applicable, will be communicated separately through SERAVAYA's formal hiring process.

7. Acceptable Use

You agree not to misuse this website or interfere with its normal operation.

You may not use the website to engage in unlawful, fraudulent, harmful, abusive, or unauthorized activity; attempt to gain unauthorized access to systems or information; introduce malicious software or harmful code; impersonate another person or organization; submit information you are not authorized to provide; or use the website in a manner that violates applicable law or the rights of others.

8. Intellectual Property

Unless otherwise indicated, SERAVAYA's business name, branding, logos, website design elements, original written content, graphics, and other proprietary materials displayed on this website are owned by or licensed to SERAVAYA Health Solutions LLC.

Website content may not be copied, reproduced, distributed, modified, published, or commercially exploited without appropriate authorization, except as permitted by applicable law.

9. Third-Party Services and Links

This website may contain links to or integrate with third-party websites, platforms, or services.

SERAVAYA does not control and is not responsible for the content, availability, security, terms, or privacy practices of third-party services. Access to third-party services is subject to their respective terms and policies.

10. Disclaimer of Warranties

To the extent permitted by applicable law, this website and its content are provided on an “as available” basis without warranties regarding uninterrupted availability, accuracy, reliability, or suitability for a particular purpose.

Nothing in these Terms excludes any warranty or right that cannot legally be excluded.

11. Limitation of Liability

To the extent permitted by applicable law, SERAVAYA Health Solutions LLC will not be liable for indirect, incidental, special, consequential, or similar damages arising solely from your use of, inability to use, or reliance upon this public website or its general informational content.

Nothing in these Terms is intended to limit liability that cannot legally be limited or excluded.

12. Privacy

Your use of this website is also subject to the SERAVAYA Privacy Policy, which explains how information may be collected, used, disclosed, and protected through the website.

Once we're doing the final link check, make “SERAVAYA Privacy Policy” in this section clickable and link it directly to your Privacy Policy page.

13. Changes to These Terms

SERAVAYA may update these Terms of Use periodically to reflect changes to our website, services, business practices, or applicable requirements.

Updated Terms will be posted on this page with a revised effective date. Continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

14. Governing Law

These Terms of Use are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles, except where applicable law requires otherwise.

15. Contact SERAVAYA

Questions regarding these Terms of Use may be directed to:

SERAVAYA Health Solutions LLC
Raleigh, North Carolina
Email: operations@seravayahealth.com
Phone: 984-378-4320